Help

FAQ

Leet. Contact Infomation
[email protected]

Please contact us for any queries you have using the live chat site or through our dm's on any social media and we will get you sorted.

-Orders-

Can i exchange an item?
Leet. does not offer exchanges, if you would like a different item you will have to return your item for a refund and make a new order for your new item. See Refund and returns further down the page for more infomation.

Why does my order contain items i didnt buy?
If you recieved extra items dont be alarmed, thats just us saying thank you and rewarding you for being elite.
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-Refunds & Returns-

Can i return my items?
Due to the nature of socks we only accept returns if the items are unworn and with all original labels and packaging intact.
You can return an item to us within 14 days after receiving the order. Returning something to Leet. is at your own expense.

We have done a goodjob of explaing size fits for each pair of socks so hopefully there should be no need to return socks unless they are defected.

Will i be refunded for shipping costs?
Shipping cost's will not be refunded.

How long does it take to recieve my refund?
Returns are normally processed within 14 business days after arrival. Returns can only be refunded, we will credit the card used for the purchase of the initial order. In the case of a Paypal transaction, the payment will be refunded to the Paypal address used for the initial order. Paypal transactions are refunded the next day. Refunds for payments made via Credit Cards can sometimes take up to 30 days or less.

Where do i return my items?
Please get in touch with us via any method, Email, Socials or the contact form on our website and we will get back to you asap to sort out any queries you may have and we will discuss how you can return your items to us.

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-Delivery-

Who will deliver my parcel?
We currently send all our parcels via Royal Mail.